Shipping Policy
Shipping Policy
At Mirelunova, we understand the excitement of receiving new pieces for your table. From secure protective packaging to reliable shipping partners, we take care to help ensure your tableware arrives safely and in excellent condition.
Processing with Care
Order Processing
Once your payment has been confirmed, please allow 1–3 business days for us to carefully process, prepare and package your order.
Please note that processing time is separate from shipping and delivery time.
United States
After your order has been dispatched, standard delivery within the United States usually takes approximately 5–12 business days.
International Orders
International delivery times may vary depending on the destination, shipping carrier and customs processing in the destination country.
Please Keep in Mind
Shipping estimates are provided as general guidance and are not guaranteed delivery dates. Available shipping methods, costs and estimated delivery times will be displayed during checkout.
Shipping Times & Rates
Estimated delivery time after dispatch for standard shipping within the United States.
Eligible orders of US$49 or more qualify for free standard shipping.
Orders Below US$49
For orders below the free shipping threshold, shipping rates are calculated automatically at checkout based on your delivery address and the available shipping options.
Free shipping eligibility may vary in certain regions. Any applicable shipping charge will be displayed before you complete your purchase.
Track Your Journey
Real-Time Updates
Once your order has shipped, a tracking number will be sent to the email address provided during checkout.
Full Visibility
Use the tracking link in your shipping confirmation email to follow your package as it makes its way to you, from dispatch until your Mirelunova order arrives.
Our Delivery Guarantee
We take care to package Mirelunova tableware securely for transit. However, if your tableware arrives damaged or there is an issue with your order, please contact us within 48 hours of delivery.
Our customer care team will review the issue and arrange a replacement or other suitable solution at no additional cost when applicable.
Need Help with a Delivery?
Please include your order number and clear photographs of the affected item and packaging when contacting us.
service@mirelunova.comImportant Notes
Address Verification
Please carefully review your shipping address before completing your order. Once an order has been dispatched, we may not be able to change or redirect the delivery address.
P.O. Boxes
Some shipping services may not support delivery to P.O. Boxes or may have delivery restrictions. When possible, we recommend providing a complete residential or business street address.
Contact Our Logistics Team
If you have questions about your shipment, tracking information or delivery status, our customer care team is here to help.